FAQs
U-verse
What is U-verse?
AT&T U-verse is AT&’s newest digital television and Internet service provided over an IP platform. AT&T’s fiber optic technology provides customers with the next generation of entertainment and high-speed Internet.
What do I get with U-verse? Explain?
There are many advantages of AT&T U-verse; you can record up to 4 shows at once; you can pause, replay, fast-forward and rewind programs you’ve recorded; you can record, replay and pause live TV and program your DVR remotely using an Internet-connected PC or AT&T wireless phone with Internet access. You can also receive High-Speed Internet service with wireless home networking and access to the Nation’s largest Wi-Fi network including Starbucks.
Choose what works for you – many other options are available, including packages with hundreds of all-digital channels, access to more HD than cable, and Internet speeds up to 18 Mbps.
Internet
I am happy with my current provider. In addition, I don’t have a home phone. Why would I need AT&T HSI?
AT&T HSI gives you over 250,000 content choices – allowing you the most personalized Web experience possible.
I think I get enough controlled online security with my current provider. Correct?
With High-Speed Internet from AT&T you get protection from popups, spam and email viruses.
I hear AT&T HSI is slower than my current provider. True?
AT&T 6.0 is comparable to cable 6.0 Mbps, but remember, cable doesn’t offer mobile internet service.
I don’t want something that is difficult to install and I will need a technician to install. Explain?
AT&T offers a simple self-install kit. The self-install process also includes a 24/7 toll free technical support.
I haven’t heard of AT&;Ts Wi-Fi network, what makes it so good?
We’re creating the nation’s largest Wi-Fi network – available to more than 10 million of our DSL customers by extending Wi-Fi access at more than 17,000 hot spots, including Wi-Fi at Starbucks.
Home Phone
I don’t need a home phone; I can use my wireless handset. So why?
Have you considered the advantages of having a home phone? They include; the freedom to make and receive important calls at any time, having your number listed in the directory for friends and family to reach you easily and location access of your home when calling the 911 system.
