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Privacy Policy

Scope

This privacy policy addresses the privacy of the ATTOffer family of companies, retail customers and Web visitors in the United States.

What Information We Collect

  • We collect personal identifying information regarding our customers and Web visitors, including name, street address, e-mail address, telephone number, billing, payment, usage, credit and transaction information, as well as demographic information.
  • We also collect Web usage information when Web visitors access our Web sites, including IP address, Web browser and operating system types, Web pages visited on our Web sites, time spent on our Web pages, and return visits to our Web sites. We may combine Web usage information with personal identifying information.
  • We do not design our Web sites to attract children under the age of 13 and we do not knowingly collect personal identifying information from anyone under the age of 18. We comply with all applicable laws and regulations, including the Children’s Online Privacy Protection Act.

How We Use Information

  • We use personal identifying information to provide, confirm, change, bill, monitor, and resolve problems with the quality of ATTOffer offered products and services. We also use the information, including aggregated information, to develop, market and sell our products and services.
  • We do not provide personal identifying information to third parties for the marketing of their products and services without your consent. We may provide the information to third parties, such as shipping companies, ATTOffer authorized marketing agents, Web designers and analysts, so that they may fulfill specific functions or services in providing certain ATTOffer offered products and services.
  • We may also provide the information, where permitted or required by law, in order to enforce our rights or protect our property, as well as comply with court orders, subpoenas or other legal or regulatory requirements.
  • We use Web usage information to enable the functioning of our Web site and to expand and improve our Web visitors’ online experience. When we combine the Web usage information with personal identifying information, we use it to provide a better online experience and to market and provide advertising about goods and services that may be of particular interest.
  • We, or a third party acting on our behalf, may use “cookies” and “Web beacons” to tailor and improve the Web content we deliver to you, make recommendations based on information you previously provided and gauge the effectiveness of our marketing campaigns and e-mail correspondence.

ClickTale Web Analytics Service

This site uses ClickTale web analytics service. ClickTale may record mouse clicks, mouse movements, scrolling activity as well as any text you type in this website. ClickTale does not collect personally identifiable information that you do not voluntarily enter in this website. ClickTale does not track your browsing habits across web sites which do not use ClickTale services. For more information see Privacy Policy for Information Collected by the ClickTale Web Analytics Service. We are using the information collected by ClickTale service to improve our website, make it more user-friendly and monitor that it is performing correctly.

You can choose to disable the Service at http://www.clicktale.net/disable.html.

Privacy Policy for Information Collected by the ClickTale Ltd. (“ClickTale”) Web Analytics Service

ClickTale’s service is a web analytics service that monitors visitor interactions on a website. The ClickTale service, is added to a specific website by the website’s owner, it then records visitor interactions on the website enabling the website’s owner to receive various reports, including videos of users interactions and statistics based on such videos (the “Service”).

This Privacy Policy outlines the information collected by the Service and how that information is used. In this Privacy Policy references to “we”, “us” and “our” are to ClickTale Ltd.

  1. One Collection of Information
    1. What information we collect – The information collected by our Service may include:
      1. Characteristics of your computer such as: browser type, system language, OS version, time zone and screen resolution metrics.
      2. The web pages that you visit in a specific website and the URLs of the web pages that referred you to that website.
      3. Any mouse movements, mouse clicks and keystrokes on the visited website.
      4. Any information you enter and submit to a specific website. As a result, if you choose to supply personal information (such as, but not limited to, name, address or contact information) on a website, such information will be collected by the Service.
      5. Your IP address.
      6. Session information stored in cookies that are used to ensure accurate data is extracted from our systems. These cookies do not include any personal data.
    2. What information we do NOT collect:
      1. We do NOT collect any information about websites which do not use the Service.
      2. We do NOT collect any information about other programs that you are running on your computer.
      3. We do NOT assign a global unique identifier to you.
      4. We do NOT collect any passwords that you enter in a website.
      5. We do NOT collect key strokes that happen in fields that the website’s owner has marked as “sensitive”.
    3. What we do with your information – Any information we collect will be used in accordance with applicable laws for the following purposes:
      1. To provide website owners with raw or aggregate reports regarding visitor interactions on their website, that may include for example: aggregate reports of clicking or mouse movement activity, aggregate reports of scrolling activity and recreation of visitor browsing sessions.
      2. ClickTale may use the information to perform anonymous aggregated web surfing analysis and statistical reports.
      3. For auditing, research and analysis to operate and improve ClickTale technologies and services.
      4. We may share information with third parties in limited circumstances, including, without limitation, when complying with legal requirements, preventing fraud or imminent harm, and ensuring the security of our network and services. We may further share certain pieces of aggregated, non-personal information, such as average page load time, or the number of pages processed by our system per day. Such information does not identify you individually.
      5. When you send email or other communication to ClickTale, we may retain those communications in order to process your inquiries, respond to your requests and improve our services.Please do not send us any communication which contains confidential information. Since we are not able to evaluate whether such communication contains confidential information or not, we may retain or use such confidential information as aforesaid and such retention or use shall not be deemed as a breach of any of our obligations herein.
      6. When we use third parties to assist us in processing your personal information, we require that they comply with our Privacy Policy and any other appropriate confidentiality and security measures. Except as described herein, we do NOT:
        1. Disclose you information.
        2. Share your information with third parties.
    4. Information SecurityClickTale maintains a strict “no-spam” policy. Your e-mail address will not be sold, rented or otherwise delivered to any third party unless it is so required with respect to the Service as described below.

      We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, as well as physical security measures to guard against unauthorized access to systems where we store personal data.

      We restrict access to personal information to a limited number of ClickTale employees, contractors and agents who need to know that information in order to operate, develop or improve our services. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.

      If you wish, you can select to be excluded from monitoring by our service by following this link: http://www.clicktale.net/disable.html.

      When we receive formal written complaints posted using our contact form, it is ClickTale’s policy to contact the complaining user regarding his or her concerns. We will cooperate with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that cannot be resolved between ClickTale and an individual.

    5. Policy Modifications
      We may change this Privacy Policy from time to time. If and/or when ClickTale makes changes to this Privacy Policy, the updated version will be posted on this page. We encourage you to visit this page periodically.
    6. Contacting us about Privacy
      If you have any questions about our privacy statement, the information we have collected from you online, the practices of this website, or your dealings with this website, please contact us by using our contact form.